Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the Spaceven website, products and services. By visiting our website, placing an order or interacting with Spaceven in any way, you agree to be bound by these Terms.
1. Eligibility & Account
1.1 Eligibility
By using the Spaceven website, you confirm that you are at least 18 years old and legally capable of entering into a binding contract under applicable law.
1.2 Account creation
You may be required to create an account to place orders or access certain features. You agree to provide accurate, current information and to keep your login details confidential.
1.3 Responsibility for activity
You are responsible for all activities that occur under your account and must notify Spaceven immediately of any unauthorized use or security breach.
2. Products, Pricing & Orders
2.1 Product information
Spaceven aims to display product details, dimensions, finishes and pricing as accurately as possible, but minor variations in color, texture or measurements may occur.
2.2 Pricing & taxes
All prices displayed on the website are in the currency specified on the site and are inclusive or exclusive of applicable taxes as indicated at checkout. Additional local levies or charges may be payable by you as per local regulations.
2.3 Order acceptance
Your order is an offer to purchase products from Spaceven. We may accept or reject an order at our sole discretion, including in cases of pricing errors, stock unavailability or incomplete information.
2.4 Order confirmation
An order is considered confirmed only after payment is successfully received and you receive an order confirmation email or message from Spaceven.
3. Payments
3.1 Payment methods
Spaceven accepts payments through authorized payment gateways and methods listed at checkout. By providing payment details, you confirm that you are authorized to use the chosen method.
3.2 Payment security
Online payments are processed by third-party payment providers using industry-standard security protocols. Spaceven does not store full payment card details on its systems.
4. Shipping, Returns & Refunds
Shipping, delivery, returns, cancellations and refunds are governed by Spaceven’s separate Shipping, Returns & Refunds Policy, which forms an integral part of these Terms. By placing an order, you agree to that policy.
5. Use of the Website
5.1 Permitted use
You agree to use the Spaceven website only for lawful purposes and in accordance with these Terms, and not to engage in any activity that could damage, disable or impair the site.
5.2 Prohibited conduct
You agree not to attempt unauthorized access to the website or its systems, copy or scrape content for commercial use without prior consent, or upload any harmful, defamatory or infringing material.
6. Intellectual Property
6.1 Ownership
All content on the Spaceven website, including logos, product images, designs, text, graphics, layouts and software, is owned by or licensed to Spaceven and protected by applicable intellectual property laws.
6.2 Limited license
Spaceven grants you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. No rights are granted to reproduce, distribute or create derivative works without written permission.
7. Custom & Made-to-Order Products
7.1 Specifications
For custom and made-to-order pieces, you are responsible for verifying dimensions, finishes, fabric selections and other specifications before confirming the order.
7.2 Tolerance & variations
Minor variations in shade, grain, texture or measurements within industry-accepted tolerances are not considered defects and do not entitle you to replacement or refund.
8. Warranties & Disclaimers
8.1 Product warranty
Certain Spaceven products may carry a limited warranty as described on the product page or invoice. Warranty coverage, duration and exclusions are governed by those specific terms.
8.2 Website availability
Spaceven strives to keep the website available and error-free but does not guarantee uninterrupted or fully secure access at all times.
8.3 General disclaimer
To the fullest extent permitted by law, Spaceven disclaims all warranties, express or implied, relating to the website and its content, including merchantability, fitness for a particular purpose and non-infringement.
9. Limitation of Liability
To the maximum extent permitted by law, Spaceven will not be liable for any indirect, incidental, consequential or punitive damages arising from your use of the website or purchase of products. Spaceven’s total aggregate liability for any claim relating to a product will not exceed the amount actually paid for that product.
10. Indemnity
You agree to indemnify and hold harmless Spaceven, its directors, employees and partners from any claims, losses, damages, liabilities and expenses arising out of your breach of these Terms or your misuse of the website or products.
11. Third-Party Services & Links
The Spaceven website may contain links to third-party sites or use third-party services such as payment gateways, analytics tools or social media plugins. Spaceven is not responsible for the content, policies or practices of such third parties.
12. Governing Law & Dispute Resolution
12.1 Governing law
These Terms are governed by and construed in accordance with the laws applicable in India, without regard to conflict of law principles.
12.2 Jurisdiction
Subject to any mandatory provisions of applicable law, any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in the city where Spaceven is registered.
13. Changes to These Terms
Spaceven may update or modify these Terms from time to time. The revised Terms will be posted on this page with an updated “Last updated” date, and your continued use of the website after such changes constitutes acceptance of the revised Terms.
14. Contact
For any questions or concerns regarding these Terms of Service, please contact the Spaceven customer experience team using the details provided on our Contact page.